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All British Cars (ABC), the sole authorized dealership of Jaguar and Land Rover vehicles, parts, and accessories in the Philippines, is preparing to re-open its dealership from 16th May (Sales) and 18th May (Service and Parts).
As the health and safety of customers and employees is the company’s utmost priority, necessary precautionary measures in making sure showrooms and service centre are well-maintained and disinfected on a regular basis will be implemented.
For social distancing, customers for both sales enquiries and service maintenance are encouraged to to contact the dealership prior to their visit and make an appointment. This way, clients’ needs on arrival can be accommodated while ensuring the environment of social distancing during the visit.
Clients can expect the following guidelines implemented:
• Daily building sanitation, most especially the high-traffic contact surfaces
• Employees will be asked to be disinfected in tents and will be given facial masks before
they enter our facilities
• Temperature checks at all entry points of the premises.
• Sanitizers placed at entrances of the showroom and service areas.
• Thorough sanitation of customer lounge area which includes the chairs, tables, coffee
maker, refrigerator, cups, and utensils.
• Cleaning and sanitizing test drive units, particularly before and after each test drive.
In the Aftersales area, extra procedures to ensure a client’s vehicle is worked on in the cleanest way possible will be implemented. All vehicles visiting the workshop will receive a complimentary sanitizing prior to return of the vehicle.
• Frequent disinfection of desks, work benches, toolboxes, and instruments
• Disinfection of key fobs upon receipt and prior to turning over
• Usage of gloves for employees for the whole duration of servicing
• Thorough cleaning/sanitization of the interior, particularly the dashboard, steering wheel,
gear stick or, handles, infotainment and air condition controls, and fuel caps.
• Technicians will wear masks
• Sanitizers at service area
• Plastic seat covers to protect interior throughout the visit
• Acceptance of cashless payments or wire transfers for transactions
ABC is committed to serving clients to the highest of standards amid these
unique circumstances and clients can help the dealership achieve this by making prior bookings. Sales and Aftersales representatives are ready to accommodate inquiries and appointments from 8 am to 5 pm Monday-Saturday.