When it comes to how car owners want to service their vehicles these days, the fast-emerging next normal is using one’s mobile phone to set schedule of upcoming periodic maintenance service, check availability of spare parts and other contactless services.
The Covenant Car Company, Inc. (TCCCI), the exclusive importer and distributor of Chevrolet automobiles and parts in the country, strengthens this innovative aftersales service solutions to provide customers with smart and convenient ways to take care of their Chevy.
The My Chevrolet Connect app and Chevrolet Service e-Advisor are the latest digital service programs from the bowtie brand that seeks to connect owners with their Chevy dealership and provide access to essential vehicle service needs whether they’re at home or on the road.
Now in Apple app
Initially launched exclusively for Android mobile phone users, My Chevrolet Connect is now available for iOS powered mobile phone users via App Store. Both versions now come with updated features, making it the go-to app for all your Chevy needs.
The app provides utility and access to practical features that elevate the Chevrolet ownership experience, including:
- Service Appointment Schedule—My Chevrolet Connect readily provides available time slot schedules per Chevy dealership so owners can book their vehicle’s routine maintenance, repair, or warranty claim at their convenience. Once booked, a Chevy representative will confirm the schedule within 24 hours.
- Parts Availability Inquiry—Get instant updates on the availability of Chevy genuine parts and accessories on the app. A Chevrolet parts consultant will ensure that everything the owner needs is prepared before going to the dealership to shorten waiting time.
- Quick Dealership Assistance—Chevrolet has authorized dealerships nationwide, and with the My Chevrolet Connect app, one can easily locate and contact a nearby dealer for immediate vehicle needs.
Chevrolet Service e-Advisor
Another convenient service TCCCI just introduced is the Chevrolet Service e-Advisor.
This convenient feature provides added safety for owners should they plan to visit a Chevy dealership.
In two easy steps, an owner can have his/her Chevy checked without leaving home. First, visit www.chevrolet.com.ph/dealers to schedule an online vehicle check-up.
Simply call the dedicated Service e-Advisor number of the preferred dealership to book a consultation.
On the date and time of confirmed schedule, the vehicle will be pre-diagnosed by a certified Chevrolet service advisor via a video call.
To learn more about Chevrolet products and services in the Philippines, log on to www.chevrolet.com.ph, like the Chevrolet Philippines Facebook page, or follow the Chevrolet Philippines Instagram page.
Charles E. Buban is an old timer in the Philippine automotive journalism scene. He first started covering the automotive beat in 2003, writing news and reviews of new models and car tech, among other car-related stuff. When not writing about cars, he could often be seen riding his mountain bike or doing long walks in the hope of catching a couple of legendary Pokemons.