According to thinkwithgoogle.com, 92 percent of car buyers in the United States research online before they buy. And aside from clicking test drive videos of vehicles they intend to buy, these shoppers have also started visiting virtual showrooms of auto dealerships to inspect the vehicles displayed—even fiddle with their exterior and interior features via virtual reality technology.
Indeed, the future of car shopping is going online.
In 2019, this trend was just an intriguing and growing facet of car buying. But by the middle of last year, this has become explosively important to both buyers and auto dealerships: remote, online, “contactless” car buying.
“About a year ago, the industry might have felt it had the luxury of bringing these changes into being slowly. But over the past few months, we have witnessed the shift in the purchasing journey of digital-savvy Filipino car buyers and we wanted to build a platform that will integrate Chevrolet in that process,” said Atty. Alberto B. Arcilla, president and CEO of The Covenant Car Company, Inc. (TCCCI) as he announced the launch of Shop. Click. Drive., a new online shopping platform that provides customers with a convenient way of buying a new Chevrolet vehicle, anytime, at the safety and comfort of their homes or while out on-the-move.
TCCCI is the exclusive importer and distributor of Chevy brand of automobiles and parts in the Philippines.
The Shop. Click. Drive. is a global program by General Motors, the parent company of Chevrolet and was adapted locally by TCCCI to cater to the demands and needs of the modern Filipino shopper.
By visiting www.shopclickdrive.com.ph, Chevy customers will be able to virtually view and compare Chevrolet vehicles, apply for finance packages, pay for vehicle reservation and other services, book a test drive, and so much more.
“The launch of Shop. Click. Drive. is an exciting addition to our already focused digital programs, which allow us to meet our customers in the digital space and provide them with a simple and effortless car purchasing experience,” said Atty. Arcilla.
Finding the right Chevy
The first step in owning a Chevy is finding the right vehicle that complements one’s lifestyle: will it be a fun compact car, a refined SUV, a capable pickup truck, or a spirited performance vehicle? Customers can personalize their search by using the online platform’s filter function or choose the vehicle color that best suits their preference.
Otherwise, Shop. Click. Drive. will offer a model comparison tool to help the customer compare two to three Chevy models or variants and weigh up their individual winning features.
When the customer finds the right Chevy, he or she can send an inquiry, book a test drive, or set an appointment with a preferred dealership and a Chevy Sales Consultant will assist throughout the buying process.
Chevrolet’s Shop. Click. Drive. supports customers throughout their online purchasing journey. Customers can get detailed payment estimates on their chosen vehicle and submit financial applications through the e-commerce platform. Shop. Click. Drive. allows clients to seamlessly upload financing requirements, which will be immediately processed by their preferred Chevy dealership.
Aside from flexible payment options that will be available to customers using Shop. Click. Drive, Chevy PH has also partnered with local payment gateway, PayMongo, to provide a secure online payment process.
Vehicle reservations and other service payments can be made safely through credit card or GCash. Other online payment options are also available in Chevy dealerships.
Afterward, the customer can choose to take delivery of the newly purchased Chevy vehicle at home or preferred location or schedule a pickup at the chosen dealership.
Chevy dealerships implement safety protocols to ensure a smooth and safe vehicle turnover. Customers are also expected to follow procedures, including wearing a face mask and observing physical distancing.
For more stories and updates, visit www.chevrolet.com.ph. or follow Chevy PH on Facebook (facebook.com/ChevyPhilippines), Instagram (instagram.com/ChevyPhilippines), or subscribe to our YouTube channel (youtube.com/user/ChevyPH).
Chevy PH has 21 dealer partners all over the country: Chevrolet Commonwealth, Chevrolet Greenhills-EDSA, Chevrolet Makati, Chevrolet North EDSA, Chevrolet Pasig, Chevrolet Batangas, Chevrolet Cainta, Chevrolet Camarines Sur, Chevrolet Carmona, Chevrolet Dagupan, Chevrolet Ilocos Norte, Chevrolet Imus Cavite, Chevrolet Pampanga, Chevrolet Sta. Rosa, Chevrolet Bacolod, Chevrolet Cebu Mandaue, Chevrolet Iloilo, Chevrolet Tacloban, Chevrolet Davao, Chevrolet GenSan, and Chevrolet Cagayan de Oro.
Charles E. Buban is an old timer in the Philippine automotive journalism scene. He first started covering the automotive beat in 2003, writing news and reviews of new models and car tech, among other car-related stuff. When not writing about cars, he could often be seen riding his mountain bike or doing long walks in the hope of catching a couple of legendary Pokemons.