By Tyrone Jasper C. Piad, Inquirer Business
Amid concerns raised by Grab drivers, the superapp assured that the new mechanism for higher commission collection in the Philippines would optimize the earnings potential of these delivery and transport workers.
“One of the mechanisms includes a new fare rebate program, enabling drivers who do more trips to receive larger cash payouts,” Grab Philippines said in a statement.
Laban TNVS (transport network vehicle service) president Jun De Leon earlier said that the riders and drivers of the ride-hailing app were hoping that Grab would defer the commission hike given the adverse impact of high fuel prices.
As such, they even asked the Land Transportation Franchising and Regulatory Board to regulate the commission adjustments.
On Dec. 1, Grab will implement a 1 to 2 percent increase in commission. Current level is within the 16 percent to 20 percent range.
According to Grab, the new commission scheme underwent a process where partners had been consulted.
“Over several months, Grab has engaged its partners to co-develop the commission scheme, and it was only announced to the driver community upon reaching a full consensus from its driver community leaders, and after multiple rounds of consultations and forums,” the ride-hailing app operator explained.
“We are confident that our commission scheme which we co-developed with our drivers is fair and will be able to protect their earnings,” Grab told the Inquirer.
The ride-hailing app said it “prides itself in its ability to create a sustainable marketplace while offering competitive commission rates for its drivers, aligned with the expressed needs and feedback of its partners on the platform.”
“Partners willingly join and stay with Grab for work flexibility, livelihood, and the various support programs that Grab has developed and dedicated for them,” it added.
Grab said it was always open to talking to stakeholders and welcoming feedback.